Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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411 University St, Seattle, USA

engitech@oceanthemes.net

+1 -800-456-478-23

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ERP/CRM Services

// ERP/CRM services

SAP Practice: mySAP ERP, CRM business Suite SAP Mfg ABAP, Basis

Oracle Practice: E-Business Suite Financial, HR, CRM Manufacturing SQL, Forms, Reports

PeopleSoft Practice: HRMS, FDM, CRMSCM, Service Automation PeopleTools, PeopleCode

Siebel Practice: CRM, Sales Force, Marketing, Call Center Siebel Tools, script, Config

While every enterprise has knowledge of its resources and customer base, very few companies have consolidated a comprehensive enough database of information to achieve a complete view of its business processes. Optimization of this information – channeling, defining, analyzing and using it is the key to achieving organizational efficiency.

Successful implementation of any business system demands the adoption of a well-planned and methodological approach. GrayCell’s professional consultants provide the services needed to manage and integrate your new business systems into the day-to-day operations of your company.

At GrayCell we have extensive experience implementing today’s leading ERP and CRM packages.

Whether it’s SAP, Oracle Applications, PeopleSoft or Siebel – we have the functional and technical expertise in-house to provide full life-cycle implementation and support services, including:

  • Project Management- We conduct discrete implementation projects as well as entire programs comprised of multiple projects, staged across multiple user constituencies and functional capabilities. GrayCell acts as the primary interface to the client organization through the management of ongoing project planning, end-user requirement definition, solution design, product configuration, data interfaces, enterprise technical architecture, testing, and education.

  • Solution Design – GrayCell helps you define the goals for your business to achieve by implementing a solution. We then help you design a solution that best meets your business requirements.

  • Technical Configuration – GrayCell configures your application to meet your business requirements. We help you prepare for full deployment of the system through training and testing.

  • Data Conversion – We extract the data form your legacy systems, clean, map and upload it into you’re your new system. We also help you design, develop and test data migration programs, interfaces and reconciliation reports.

  • Custom Development – GrayCell customizes your application as per the solution design and configuration. We help you design, develop and integrate custom menus, screens (forms/transactions) and reports.

  • Reporting – GrayCell provides you with the valuable consulting services needed to fulfill your reporting requirements. We have considerable experience implementing reporting solutions using a vast array of reporting tools.

  • Integration – GrayCell analyzes system integration requirements, develop data and application integration strategies, and perform legacy application integration.

  • Upgrade Services – GrayCell helps you plan for, manage, implement, and train your end users on application upgrades. We also offer a range of services to support, upgrade and optimize applications.

  • IT Operations and Services – GrayCell helps you prepare for and ultimately improve support for your systems and its end users in your organization. We conduct Operational Processes and Infrastructure Reviews to evaluate how well your environments, tools, processes, and staff behavior model operational best practices in the context of your business goals and regulatory environment.

  • Conference Room Pilot (CRP) – Our in-house Technology Learning Center allows us to keep our consultants abreast of new technologies. Our facility is available to “Jump Start” your technology project by using our site to host your implementation and perform CRP. The Technology Learning Center also allows us to prototype your custom solution before performing a full implementation.

  • Training – Our consultants develop custom training materials and conduct classes as part of our implementation services. Training that is specifically targeted for your company ensures that your staff gets the most out of your implementation and eases the transition to the new system.