Privacy Policy
1. Information We Collect
We may collect and process the following types of information when you interact with our website:
-
a. Personal Information: When you fill out contact forms, request consultations, or communicate with us, we may collect your full name, email address, phone number, company name, job title, and any other information you voluntarily provide.
-
b. Automatically Collected Information: When you visit our website, we automatically log certain details about your visit. This includes your IP address, browser type, device type, operating system, pages visited, referring URLs, and the date and time of your visit.
-
c. Cookies and Tracking Technologies: We use cookies, analytics tools, and similar tracking technologies to monitor website traffic, understand user behavior, measure marketing effectiveness, and improve system performance. You can choose to disable cookies at any time through your individual browser settings.
2. How We Use Your Information
We use the information we collect to maintain our services and improve your experience. Specifically, we use it to:
-
Provide, manage, and optimize our IT and consulting services.
-
Respond to your inquiries, support requests, and communications.
-
Analyze trends, website functionality, and user engagement.
-
Send you relevant updates, promotional offers, or service information.
-
Ensure website security, prevent fraudulent activity, and comply with our legal obligations.
3. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties to help us run our business, including:
-
Trusted service providers, business partners, and professional advisors.
-
Cloud hosting infrastructure and analytics providers.
-
Legal authorities, when strictly required to do so by applicable law.
Note: All third-party providers are contractually expected to maintain strict confidentiality and data security measures.
4. Data Security
We implement industry-standard administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Please note, however, that no internet-based system or data transmission can ever be guaranteed 100% secure.
5. International Data Transfers
Because GrayCell operates globally—with offices and delivery centers in both the United States and India—your information may be transferred to, processed, or stored in countries outside your local jurisdiction. We take all reasonable and necessary steps to ensure your data remains protected in full accordance with applicable global privacy laws.
6. Third-Party Services
Our website may contain links to external websites or integrations with third-party tools. We are not responsible for the privacy practices, protections, or content of these external sites. We strongly encourage you to review the privacy policies of any third-party websites you visit.
7. Your Privacy Rights
Depending on your geographic location and local laws, you may hold specific legal rights regarding your data. These may include the right to access your personal information, correct inaccuracies, request deletion of your data, withdraw consent, object to certain data processing, or request data portability.
To exercise any of these rights, please contact us using the details provided below.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, provide our requested services, resolve disputes, enforce our agreements, or comply with our legal and regulatory obligations.
9. Children’s Privacy
Our website, products, and services are not directed toward children under the age of 13. We do not knowingly or intentionally collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any modifications will be posted directly on this page with an updated “Effective Date.” We encourage you to review this page regularly to stay informed.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please reach out to us at either of our global locations:
United States Office:
GrayCell America 174 Parsonage Road,
Edison, NJ 08837, USA
Email: info@graycellamerica.com
India Office:
GrayCell Pvt Ltd 503, B-7 Coral Woods,
Bhopal, Madhya Pradesh, India





